Noticeboard

FLU CLINIC

This years Saturday Flu Clinic for all eligible patients will be:

Saturday 26th October 2019, 08:00 - 12 noon

Another Saturday will follow, date to be confirmed.

To check if you are eligible, please follow this link:

https://www.nhs.uk/conditions/vaccinations/who-should-have-flu-vaccine/

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Notification Regarding Break-In on 26^th August 2019

The Partners wish to bring to your attention the details surrounding a break-in which took place at the surgery in the early hours of Monday 26^th August 2019 and to reassure you that we have taken all steps necessary to ensure that this is not repeated.

Unfortunately, as a result of the break in, some signed patient prescriptions were removed from the surgery. These contained the following patient identifiable and other data: name, address, date of birth, age and medication.

We have taken this breach very seriously and have reported the incident to all relevant parties including our Commissioners, NHS England and the Information Commissioner’s Office.

Since the break-in we have strengthened and reinforced the protection to the doors both outside and within the Practice and have changed the cupboards and locks. We would like to reassure you that our patient’s safety is paramount to us. The break-in was reported to the police as soon as it had been discovered and they are investigating this fully.

The prescriptions boxes have since been found and recovered by the Police.

Hopefully this will give you reassurance of our continued efforts

The NHS APP is now available at this surgery. Please see the Further Information column for more details

If you are struggling to make arrangements to get to an appointment, we have been advised of a local community car service. For more information please call 01908 670309 or email sarah.thurstans@volunteeringmatters.org.uk

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Booking Of GP Appointments

Ashfield Medical Centre use a Triage Appointment System.

Calls made between 08:00 and 10:00 will receive a telephone call back from a GP who will book an appointment as necessary. All over 75's and under 1's will automatically be booked an appointment.

Do you need medical attention fast, but it's not an emergency? Please use the 111 Service. To get more information, please see our 'When we are closed/111 service' section on our 'Opening Times' page.

If you need help/advice with a certain medical problem, please see below for some 'Useful Links'.

Appointments

Home Visits

Telephone Advice Calls

GP Training

Access the online appointment system

Appointments

pen_on_diary Please do not bring a list of problems, but see the receptionist if you really need a longer appointment.

Waiting

We are a busy practice and endeavour to give the best service to all our patients (over 11,500), if you have to wait, please be patient. It may be you who needs a little more than 10 minutes next time. To help us keep to time it would be easier if you see the same doctor for routine appointments.

Telephones (01908) 679111

Please call between 8.00am and 10.00am for an on the day appointment. As we triage all our appointments the reception team will take your number and you will then be called back by a GP who will allocate you an appointment with the appropriate clinician.

The practice is very busy during peak times, so unless your call is urgent at that time, please call a little later. Calls are being answered all the time. PLEASE BE PATIENT.

MK Health Extra

General Practice appointments available to suit you.

Did you know, you can access general practice appointments on weekday evenings and weekends, at several locations in Milton Keynes.

Although we do not book these at our surgery if you call NHS111 they will book the right appointment for you.

MK Health Extra

Home Visits

Doctor's bag If possible please try to telephone reception as soon as possible, preferably between 08:00 and 11:00, if you require a home visit. After this time, we do have our Duty Doctor who may be able to visit if the situation warrants it. Please be advised that the Doctor will always call before visiting.

You may only request a home visit if you are housebound or are too ill to visit the practice. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed.

You can be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.

Doctors Advice Calls

When you are requesting an Advice Call from a Doctor, please leave your name and telephone number and a GP will phone you back. This will either be your preferred/usual GP or another GP who is available to make the call. Sick notes are not classed as something which requires an on-the-day call back and will need to wait until your usual GP is available.

GP Training

gp_and_student Medical students are attached to our practice. They are qualified clinicians who run their own clinics and are here whilst completing their foundation training before specialising.

Occasionally our staff will be on an in-house training programme under the supervision of a qualified clinician. Your consent will always be sought for these occasions.

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Noticeboard

FLU CLINIC

Hopefully this will give you reassurance of our continued efforts

The NHS APP is now available at this surgery. Please see the Further Information column for more details

If you are struggling to make arrangements to get to an appointment, we have been advised of a local community car service. For more information please call 01908 670309 or email sarah.thurstans@volunteeringmatters.org.uk

Booking Of GP Appointments

Ashfield Medical Centre use a Triage Appointment System.

Calls made between 08:00 and 10:00 will receive a telephone call back from a GP who will book an appointment as necessary. All over 75's and under 1's will automatically be booked an appointment.

Do you need medical attention fast, but it's not an emergency? Please use the 111 Service. To get more information, please see our 'When we are closed/111 service' section on our 'Opening Times' page.

If you need help/advice with a certain medical problem, please see below for some 'Useful Links'.

Appointments

Waiting

Telephones (01908) 679111

MK Health Extra

General Practice appointments available to suit you.

Home Visits

GP Training

Quick Links

Have your say

Further Information

Your Health