Appointments

Please do not bring a list of problems, but see the receptionist if you really need a longer appointment.

Waiting

We are a busy practice and endeavour to give the best service to all our patients (over 11,500), if you have to wait, please be patient. It may be you who needs a little more than 10 minutes next time. To help us keep to time it would be easier if you see the same doctor for routine appointments.

Telephones (01908) 679111

Please call between 8.00am and 10.00am for an on the day appointment.  As we triage all our appointments the reception team will take your number and you will then be called back by a GP who will allocate you an appointment with the appropriate clinician.

The practice is very busy during peak times, so unless your call is urgent at that time, please call a little later. Calls are being answered all the time. PLEASE BE PATIENT.

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General Practice appointments available to suit you.

Did you know, you can access general practice appointments on weekday evenings and weekends, at several locations in Milton Keynes.

Although we do not book these at our surgery if you call NHS111 they will book the right appointment for you.

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Home Visits

If possible please try to telephone reception as soon as possible, preferably between 08:00 and 11:00, if you require a home visit. After this time, we do have our Duty Doctor who may be able to visit if the situation warrants it. Please be advised that the Doctor will always call before visiting. 

You may only request a home visit if you are housebound or are too ill to visit the practice. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed.

You can be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.

Doctors Advice Calls

When you are requesting an Advice Call from a Doctor, please leave your name and telephone number and a GP will phone you back. This will either be your preferred/usual GP or another GP who is available to make the call. Sick notes are not classed as something which requires an on-the-day call back and will need to wait until your usual GP is available. 

GP Training

Medical students are attached to our practice.  They are qualified clinicians who run their own clinics and are here whilst completing their foundation training before specialising.

Occasionally our staff will be on an in-house training programme under the supervision of a qualified clinician. Your consent will always be sought for these occasions.