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Noticeboard


FLU CLINIC

The next Saturday Flu Clinic for all eligible patients will be:

Saturday 23rd November 2019, 08:00 - 12 noon

To check if you are eligible, please follow this link:

 https://www.nhs.uk/conditions/vaccinations/who-should-have-flu-vaccine/

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Notification Regarding Break-In on 26th August 2019

 

The Partners wish to bring to your attention the details surrounding a break-in which took place at the surgery in the early hours of Monday 26th August 2019 and to reassure you that we have taken all steps necessary to ensure that this is not repeated.

Unfortunately, as a result of the break in, some signed patient prescriptions were removed from the surgery. These contained the following patient identifiable and other data: name, address, date of birth, age and medication.

We have taken this breach very seriously and have reported the incident to all relevant parties including our Commissioners, NHS England and the Information Commissioner’s Office.

Since the break-in we have strengthened and reinforced the protection to the doors both outside and within the Practice and have changed the cupboards and locks. We would like to reassure you that our patient’s safety is paramount to us. The break-in was reported to the police as soon as it had been discovered and they are investigating this fully.

The prescriptions boxes have since been found and recovered by the Police.

Hopefully this will give you reassurance of our continued efforts


The NHS APP is now available at this surgery. Please see the Further Information column for more details



If you are struggling to make arrangements to get to an appointment, we have been advised of a local community car service. For more information please call 01908 670309 or email sarah.thurstans@volunteeringmatters.org.uk

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Booking Of GP Appointments

 Ashfield Medical Centre use a Triage Appointment System.

Calls made between 08:00 and 10:00 will receive a telephone call back from a GP who will book an appointment as necessary. All over 75's and under 1's will automatically be booked an appointment.


Do you need medical attention fast, but it's not an emergency? Please use the 111 Service. To get more information, please see our 'When we are closed/111 service' section on our 'Opening Times' page.


If you need help/advice with a certain medical problem, please see below for some 'Useful Links'.


Important - Prescription System Changes

Website prescription requests ended in May 2015.

If you have registered with SystmOnline then please click here to order your prescription.

To request your prescription from the online prescription ordering service, please register for Online Services with SystmOnline. Please click here to find out more about SystmOnline and to print an application form.


Ordering Your Medicines Online

In Milton Keynes, pharmacies or other companies, can no longer order medicines for you. This will help you to take control of your medicines, reduce the amount of medicines that are wasted and save the NHS money.

Instead, we recommend patients use SystmOne Online or the NHS App to order medicines. They help you to stay in control and save you time visiting the practice.

If you wish to use another online company or app to order your medicines, we will accept requests if the service links into your SystmOne Online record. Only accepting requests that link into SystmOne Online will help prevent mistakes when ordering and will keep prescription orders simple for us to process.

Please contact reception, with a photo ID, to register for online access if you haven't already done so.


Repeat Prescriptions

 

medication4These may be requested by post, online, in person or by phone (from 11:00-12:00 and then 16:00 - 17:00 only using telephone number 679111 option 2).

Telephone ordering is for elderly (over 75 years), disabled and housebound patients only.

Please allow at least 48 hours for processing the prescription. Any repeat prescriptions received after 3pm will not be ready until 48 hours after the following day.

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From the beginning of September 2019 the guidelines for ordering repeat prescription has changed, with no more ordering via pharmacies (3rd parties). All prescriptions are now to be ordered by the patient directly. Prescriptions can still be sent to a pharmacy of your choice should you wish. Please see full guidelines in the link below.

New prescription ordering guidelines

 

 
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