If you are feeling unwell but you are not sure of the best course of action to take, then our simple choose well guide will help you decide. There are a range of local NHS services to choose from and you don’t always need to see a GP or go to A&E.
Self care
This is the best choice to treat very minor illnesses, ailments and injuries. A range of common illnesses and complaints can be treated with a well stocked medicine cabinet and plenty of rest. More information on self care can be found at Health A to Z – NHS (www.nhs.uk).
111 service
This is a NHS telephone number being introduced to help make it easier for you to access local health services. You can visit 111.nhs.uk when you need medical help fast, but it is not a 999 emergency.
You will be assessed, given advice and directed straightaway to the local service that can help you best. That could be A&E, an urgent care centre or minor injuries unit, an out of hours GP, community nurse, emergency dentist or a late opening pharmacist.
You visit the 111 site 24 hours a day, 7 days a week, 365 days a year. Calls from landlines and mobile phones are free.
Pharmacy
Your local chemist can provide confidential, expert advice and treatment for a range of common illnesses and complaints, without having to wait for a GP appointment or go to your A&E.
GP services
Your GP can help if you have an illness or injury that won’t go away. Simply make an appointment.
GP out of hours service
If it’s an emergency and you need care after hours, call your GP surgery and listen to the message which will let you know what to do.
Walk-in centres and minor injuries
There are a number of walk in centres in the area. Visit find urgent and emergency care services – NHS (www.nhs.uk) to find your nearest minor injury unit and for more information.
Accident and emergency
An emergency is a critical or life-threatening situation, and A&E departments or the 999 ambulance service should only be used in these situations.