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CORONAVIRUS - INFORMATION FOR PATIENTS

If you or a household member have symptoms or have been in contact with someone who has been diagnosed with the virus please contact NHS111 for further advice and follow this link for all new information regarding the Coronavirus:

https://www.gov.uk/guidance/wuhan-novel-coronavirus-information-for-the-public

Please see the below link for support available in Milton Keynes during this pandemic:

Covid-19 support and information for families

Please see below link for advice for parents:

Covid-19 advice for parents

Please see below link for information about self-care and community resources

Covid-19 self care and community resources

Please see below link for information about vulnerable service contacts

Covid-19 vulnerable service contacts

Please see below link for information about Ramadan during pandemic

DUK urges stay fighting fit during Ramadan

For the Dementia Information Services, see the flowing link:

Services Information Sheet MK - Coronavirus

Please see the link below to get mental health support during the pandemic

Supporting mental wellbeing apps and resources

Please see below for bereavement information during the pandemic

Bereavement Support Information

Domestic Abuse Support – Useful Information:

We understand that the current lockdown can be a difficult time for individuals and families. We want to share details of some local and national support services that may be of use to you:

Samaritans – 24 hour listening support 116 123

ARC (Drug and Alcohol Services) 01908 250730 (Monday - Friday 9-5)

MK-Act Domestic Abuse Services 0344 375 4307  (Monday-Friday 9-5) or

The national domestic abuse helpline 0808 2000247 (24 hour helpline)

Money Lifeline (Debt Services) 0300 1235 198 (office hours, answer phone after)

      Citizen Advice Bureau 01908 604475 (Tuesday’s, Wednesday’s and Thursday’s)

For young people:

Young minds Parents helpline 0800 802 5544

Young person in crisis text YM to 85258

Childline 0800 1111

British Sign Language Support - BSL Health Access service is being provided free of charge to medical services/deaf people at this time via a video relay interpreter. The website link is: https://www.bslhealthaccess.co.uk/


GP PATIENT SURVEY

Some patients registered at this GP practice will soon be invited to take part in a national survey about their experiences of local NHS services. It covers issues that concern patients, such as access to care and satisfaction with treatment. If you receive a questionnaire, please help NHS England by filling it in as soon as possible. It is really important that we hear your views, even if you have received a questionnaire like this before. Your response will help us to improve GP practices and other local NHS services so they better meet your needs. Visit www.gp-patient.co.uk to find out more.


 

The NHS APP is now available at this surgery. Please see the Further Information column for more details



If you are struggling to make arrangements to get to an appointment, we have been advised of a local community car service. For more information please call 01908 670309 or email sarah.thurstans@volunteeringmatters.org.uk

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Booking Of GP Appointments

 Ashfield Medical Centre use a Triage Appointment System.

Calls made between 08:00 and 10:00 will receive a telephone call back from a GP who will book an appointment as necessary. All over 75's and under 1's will automatically be booked an appointment.


Do you need medical attention fast, but it's not an emergency? Please use the 111 Service. To get more information, please see our 'When we are closed/111 service' section on our 'Opening Times' page.


If you need help/advice with a certain medical problem, please see below for some 'Useful Links'.


Useful Links

Advance Care plan Advance Care Plan Documentation

Alcoholics Anonymous   http://www.alcoholics-anonymous.org.uk/

Aphasia http://www.ukconnect.org/

Asthma UK http://www.asthma.org.uk/

Arthritis Care http://www.arthritiscare.org.uk/

Arthritis Research UK http://www.arthritisresearchuk.org/

BackCare http://www.backcare.org.uk/

British Pain Society http://www.britishpainsociety.org/

British Heart Foundation http://www.bhf.org.uk/

British Lung Foundation—Breatheasy group http://www.lunguk.org/

Macmillan Cancer Support http://www.macmillan.org.uk/

Crohn's and Colitis UK http://www.nacc.org.uk/

Diabetes UK http://www.diabetes.org.uk/

Depression Alliance http://www.depressionalliance.org/

Fibromyalgia Association UK http://www.fibromyalgia-associationuk.org/

Healthtalkonline http://www.healthtalkonline.org/ (patients experience 

self-managing with health problems via video and audio links and written text.

ME Association http://www.meassociation.org.uk/

Migraine Trust http://www.migrainetrust.org/ 

MIND confidential help and advice mental health issues  http://www.mind.org.uk/

Multiple Sclerosis Society http://www.mssociety.org.uk/

NHS Direct http://www.nhsdirect.nhs.uk/ (Tel 0845 4647)

NHS Choices http://www.nhs.uk/

Overcoming (health problems) http://www.overcoming.co.uk/

Pain Concern http://www.painconcern.org.uk/

Pain Relief Foundation http://www.painrelieffoundation.org.uk/

Parkinson’s http://www.parkinsons.org.uk/

Rheumatoid Arthritis Society (National) http://www.rheumatoid.org.uk/

Samaritans http://www.samaritans.org.uk/

Sainsbury Centre for Mental Health http://www.scmh.org.uk/

Stroke Association http://www.stroke.org.uk/ 

Talking Health http://www.talkinghealth.org/

Your Health Your Way (real stories of people who live with long-term health

conditions) excellent site to get information from the others on how to self

manage www.nhs.uk/yourhealth

Mens health Forum www.menshealthforum.org.uk/

The wellbeing of women http://www.wellbeingofwomen.org.uk/

Health Watch Milton Keynes http://www.healthwatchmiltonkeynes.co.uk

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Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website